Privacy Policy
Last updated: April 14, 2026
CreateYard Limited ("we", "us", or "our") operates the CreateYard CRM platform (the "Service"). This Privacy Policy describes how we collect, use, and protect your information when you use our Service.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, username, and password when you create an account.
- Business Information: Advertising account details, business manager information, and related data from connected platforms (Facebook, Google, TikTok).
- Financial Information: Transaction records, payment amounts, and wallet addresses for payment processing.
- Usage Data: Log data, IP addresses, browser type, and pages visited.
- Facebook Data: When you connect your Facebook account, we access advertising account information, spending data, and business manager details through the Facebook Marketing API, with your explicit authorization.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our advertising account management service
- Process transactions and manage billing
- Synchronize advertising data from connected platforms
- Generate reports and analytics for your advertising accounts
- Communicate with you about your account and service updates
- Ensure the security and integrity of our Service
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- With service providers who assist in operating our platform (under strict confidentiality agreements)
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure database storage with access controls
- Regular security audits and monitoring
- Role-based access control for staff members
5. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
7. Facebook Data Usage
When you authorize our application to access your Facebook data:
- We only access data necessary for advertising account management
- We use Facebook Marketing API in compliance with Facebook's Platform Terms
- You can revoke access at any time through your Facebook settings
- We do not use Facebook data for purposes other than providing our Service
8. Data Deletion
To request deletion of your data, please visit our Data Deletion Request page or contact us at the email below. We will process deletion requests within 30 days.
9. Cookies
We use essential cookies to maintain your session and provide core functionality. We do not use third-party tracking cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: